9.6. Do the research

Before filing the bug, please search the web for the particular error message or symptom you are getting. As it is highly unlikely that you are the only person experiencing a particular problem, there is always a chance that it has been discussed elsewhere, and a possible solution, patch, or workaround has been proposed.

You should pay particular attention to the Debian Live mailing list, as well as the homepage, as these are likely to contain the most up-to-date information. If such information exists, always include the references to it in your bug report.

In addition, you should check the current bug list for live-helper and the current bug list for live-initramfs to see whether something similar has been reported already.