9.5. Use the correct package to report the bug against

Where does the bug appear?

At build time whilst bootstrapping

live-helper first bootstraps a basic Debian system with debootstrap or cdebootstrap. Depending on the bootstrapping tool used and the Debian distribution it is bootstrapping, it may fail. If a bug appears here, check if the error is related to a specific Debian package (most likely), or if it is related to cdebootstrap itself.

In both cases, this is not a bug in Debian Live, but rather in Debian itself which we can not fix this directly. Please report such a bug against debootstrap, cdebootstrap or the failing package.

At build time whilst installing packages

live-helper installs additional packages from the Debian archive and depending on the Debian distribution used and the daily archive state, it can fail. If a bug appears here, check if the error is also reproducible on a normal system.

If this is the case, this is not a bug in Debian Live, but rather in Debian - please report it against the failing package. Running debootstrap seperately from the Live system build or running lh_bootstrap with --debug will give you more information.

Also, if you are using a local mirror and/or any of sort of proxy and you are experiencing a problem, please always reproduce it first by bootstrapping from an official mirror.

At boot-time

If your image does not boot, please report it to the mailing list together with the information requested in Section 9.4, “Collect information”. Do not forget to mention, how/when the image failed, in Qemu, VMWare or real hardware. If you are using a virtualization technology of any kind, please always run it on real hardware before reporting a bug. Providing a screenshot of the failure is also very helpful.

At run-time

If a package was successfully installed, but fails while actually running the Live system, this is probably a bug in Debian Live. However,